CNIL consultation on session replay tools: issues and recommendations
The CNIL, France's personal data regulator, recently launched an essential consultation on tools for recording and replaying browsing sessions. This process engages stakeholders in a dialogue on the growing use of these technologies, which make it possible to track and analyze user behavior on websites [...].
Requests for authorization in the healthcare sector: CNIL's assessment in 2024
In 2024, the management of authorization requests in the healthcare sector reached a significant turning point, with a growing number of requests registered by the Commission Nationale de l'Informatique et des Libertés (CNIL). This dynamic trend, with 619 files submitted, underlines not only the growing importance of health data processing, but also the evolution of practices in terms of [...]
Do IT service providers always have to inform their customers? When lack of advice justifies contract cancellation
An IT service provider's obligation to inform and advise its customer is a fundamental principle of contract law. This obligation enables the customer to make an informed decision before entering into a contract, by ensuring that the product or service proposed truly meets his expectations. Within the framework of [...]
IT service provider: does your limitation of liability clause really protect you?
Can IT service providers be effectively protected by limitation of liability clauses? Limitation of liability clauses are a contractual shield often used by IT service providers to frame their obligations. But are they really effective in the event of a breach of the duty to advise? A recent decision by the French Court of Appeal [...].
How do I get my domain name back?
Losing a domain name can be a real problem, especially when it's essential to your online business. Whether it's the result of a forgotten renewal, a fraudulent transfer or cybersquatting, there are several ways to recover your domain name. The process can be both technical and legal, involving [...]
Domain name or trademark: who wins in the event of a dispute?
Domain names and trademarks, although legally distinct, are often a source of conflict and can come into dispute: who wins? The digital boom has made the domain name essential for any online business, while the trademark remains a central element in the protection of commercial identity. A domain name [...]
Logistics penalties: how to contest them effectively?
How can you effectively contest the logistics penalties applied by distributors to suppliers in the event of contractual breaches? These penalties generally concern delays, errors in quantity or product conformity. Although legitimate in certain situations, these penalties can sometimes be abusive, leading to imbalances in commercial relations. Faced with these [...]
Discounts, rebates, commercial cooperation: what are the differences and what's at stake?
What are the issues and differences between discounts, rebates and commercial cooperation? As part of commercial negotiations between suppliers and distributors, the use of discounts, rebates and commercial cooperation is a common practice. These mechanisms make it possible to adjust prices, encourage purchasing volumes or remunerate specific services. However, their implementation [...]
Internal or external DPO: how to make the right choice?
The General Data Protection Regulation (GDPR) has profoundly changed the landscape of personal data protection. At the heart of this transformation, the Data Protection Officer (DPO) has become an unavoidable figure. For organizations subject to this obligation, a crucial choice has arisen: should they integrate this expertise [...]
How do you react when you receive confidential information from a competitor?
When a company receives confidential information from a competitor, it finds itself in a delicate situation. How do you react to avoid serious consequences in terms of competition law? These unsolicited exchanges, whether they take place in the context of a meeting, an informal exchange or an accidental mailing, can be interpreted as an agreement [...].
