Category: E-commerce

Nouvelles règles de retours et remboursements : comment rester conforme ?

Les règles encadrant les retours et les remboursements des produits représentent un enjeu crucial pour les e-commerçants, en raison de leur impact sur les relations clients et la nécessité de conformité avec la législation en vigueur. Depuis 2023, la montée des fraudes au remboursement a contraint les acteurs du commerce en ligne à réévaluer leurs politiques, visant à préserver la satisfaction client tout en […]

Cybersécurité et e-commerce : vos obligations légales face aux violations de données

Cybersécurité : cet article décrypte vos obligations face aux violations de données et sécuriser efficacement votre activité en ligne. Dans l’écosystème digital actuel, les violations de données ne sont plus l’exception mais deviennent progressivement la norme. Pour les e-commerçants, la protection des informations clients représente un enjeu juridique et commercial de premier plan. Au-delà de […]

European Accessibility Act (EAA) : mettre en conformité votre site e-commerce

L’accessibilité numérique ne relève plus uniquement de la bonne volonté ou de l’éthique des entreprises en ligne. Avec l’adoption du European Accessibility Act (EAA), elle devient une obligation légale incontournable pour tous les acteurs du e-commerce opérant en Europe. Cette directive révolutionne les standards d’accessibilité et impose aux sites marchands une adaptation profonde de leurs […]

E-commerce: 5 major legal risks to be aware of in 2025

E-commerce is growing by leaps and bounds, but its legal framework is becoming increasingly complex. Discover 5 legal risks to be aware of in 2025. The world of e-commerce is growing by leaps and bounds, but with this expansion comes an increasingly complex legal framework. In 2025, the regulations surrounding online sales have been considerably tightened, exposing e-tailers to legal risks [...].

Terms and conditions, legal notices and privacy policy: what are the obligations for a website selling online training (Podia, Systeme.io, Learnybox...)?

Creating an online training sales site with a platform like Podia is now simple and accessible. But beyond the technical aspects, an e-commerce site - even one dedicated to training - must comply with a number of legal obligations. Essential documents include legal notices, general terms and conditions of sale (GTCs) and a privacy policy.

Dropshipping: which legal structure to choose (auto-entrepreneur, SARL or SAS)?

Choosing the right legal structure is a fundamental step for any dropshipping entrepreneur. This decision, far from being insignificant, will have major repercussions on your development, taxation and asset protection. Between auto-entrepreneurship, SARL and SAS, each status has its advantages and disadvantages, which should be analyzed in depth before [...].

International dropshipping: a legal guide to selling abroad legally

Dropshipping offers the opportunity to sell internationally with no apparent geographical constraints. With this freedom, however, come complex legal challenges that deserve careful attention. For entrepreneurs wishing to go international, a thorough understanding of the legal rules is essential to avoid sanctions and ensure the sustainability of their business. If you're [...]

Dropshipping: 5 fatal legal mistakes and how to avoid them

Dropshipping has become a popular way of getting into e-commerce with a limited initial investment. However, behind this apparent simplicity lie a number of legal pitfalls that can prove extremely costly, if not fatal, to your business. Discover the five most common legal errors in dropshipping and how to avoid them. If [...]

EAA: Key requirements and implications for compliance

Directive (EU) 2019/882, commonly known as the European Accessibility Act, represents a significant step forward in harmonizing accessibility requirements within the European Union. This legislation aims to ensure that a range of products and services, from vending machines and banking services to e-commerce platforms, are accessible to all, particularly people with disabilities. [...]

EAS: which products and services are affected?

Accessibility is a fundamental issue in modern society, affecting both users and suppliers of services and products. The European legislative framework, in particular the European Accessibility Act (EAA), aims to ensure that various products and services are accessible to all, including people with disabilities. But what is [...]